Two weeks ago, the Adult Services Division got a call from one of their wards. The ward was 89 years old and had called to tell us that her AC unit broke. Her son got a quote from a repair company, and the company told them the repair would cost $13,000. Once Adult Services heard this, they immediately looked for a better solution.
Yaksha, one of our employees, asked somebody she knew to help out. An employee who works for Air Energy Company in Stafford, TX, was happy to come to our ward’s house and check her air conditioner. After his inspection, he discovered that all she needed to replace was the compressor. As a result, the price of the repair dropped to $2800.
Even with the reduced price, our ward still couldn’t pay the money upfront. This is a problem that HCPS faces pretty often. Most repair men are unwilling to start working without a full payment. Thankfully, the Air Energy employee was willing to work with her, and they made a deal. They set up an agreement where the job would be paid through a monthly bill after a down payment was made. The money was going to be taken out of her savings, but then a miracle happened.
Kara, another one of our Adult Services employees, posted about the situation on social media. Her friends/followers sympathized with the story, and she kept them updated throughout the process. Eventually, Kara’s aunt wrote a check for the full amount of the repair, lessening the burden on the ward immensely. Her AC broke on Saturday, and it was fixed on the following Wednesday. During the time in between when the AC broke and the repair, HCGP called her daily to make sure she was ok. HCPS always does its best to provide for citizens in our care.
To help make situations like these easier, HCPS wants to create a running list of repair men that are willing to work for free or on payment plans. Situations like this happen every day, and most of our wards can’t afford to pay large sums of money for repairs. If you know any company that is willing to be a part of the list, or if you are willing to be added to the list yourself, contact Melva Parker at 713-363-2349 or firstname.lastname@example.org.